Cornell University

Human Capital Development

16 E. 34th Street, NYC, 866-470-1922

Labor Relations for Managers: Managing Effectively in a Unionized Environment

This workshop is available as a customized program for your organization.

Managers in a unionized workplace are challenged to manage effectively within legal and contractual parameters. This workshop is a solid understanding of labor relations issues managers confront on a daily basis, including disciplinary situations and investigations.

Case studies and interactive real-world training exercises provide the opportunity to put your newly acquired skills to work, assuring the transition from the classroom to the workplace.

Key Topics

  • Practices, laws and policies in labor relations management
  • The relationship between the law and the collective bargaining agreement
  • Understanding and managing within the collective bargaining agreement
  • The scope and breadth of management rights
  • The meaning and application of "past practices"
  • The components of "just cause" including due process and the right for union representation
  • Do's and don'ts of counseling employees
  • Fact-finding and investigation
  • Progressive discipline
  • Grievance handling and resolution

For more information, contact Sandra Acevedo at 212-340-2819 or

Open enrollment workshops can be taken individually or as part of a certificate in Contract Administration Studies or Collective Bargaining Studies. They are also available as Labor Relations Customized Programs for your organization.