Cornell University

Global Call Center Project

169 Ives Faculty Building, 607-254-4437

Sponsors

Austria
  • FWF Austrian Science Fund
  • Jubiläumsfonds der Österreichischen Nationalbank
Brazil
  • Associacao Brasileira de Telesservicos
Canada
  • Social Sciences and Humanities Research Council of Canada
  • Inter-University Research Centre on Globalization and Work
Denmark
  • Russell Sage Foundation
France
  • Russell Sage Foundation
  • French National Research Center
  • AFRC (Association Francoise des Centers de Relation Client - French Employers Association of Call Centers)
Germany
  • Hans-Böckler-Stiftung
  • Russell Sage Foundation
India
  • Center for Advanced Human Resource Studies, Cornell University
Ireland
  • UCD Business Schools, University College Dublin
Israel
  • Israel Ministry of Trade and Employment
Netherlands
  • Dutch Ministry of Social Affairs
  • National Contact Center Benchmark Platform (NCCBP)
  • Russell Sage Foundation
Poland
  • Hans-Böckler-Stiftung
South Africa
  • U. of Witwatersrand
  • U. of the Western Cape to the South Africa
  • Pennsylvania State University
  • Rod Jones Strategic Solutions
South Korea
  • Korea Labor Institute
  • Center for Advanced Human Resource Studies, Cornell University
Spain
  • AIRE program (University Rovira & Virgili)
  • CIDEM (Catalan Government)
Sweden
  • Scandinavian Center for Call and Contact Services
  • Swedish Savings Banks Foundation
  • ISA Invest in Sweden Agency
  • 4BR consultants
  • Bright verksamhetsutveckling
  • The Swedish Call Center Association
  • Mid-Sweden University
  • National Institute for Working Life
  • KTH Royal Institute of Technology, Stockholm
United Kingdom
  • Economic and Social Research Council, Russell Sage Foundation
  • UK Customer Contact Association
United States
  • Alfred P. Sloan Foundation
  • Russell Sage Foundation
  • Center for Advanced Human Resource Studies, Cornell University