Sponsors
Austria
- FWF Austrian Science Fund
- Jubiläumsfonds der Österreichischen Nationalbank
Brazil
- Associacao Brasileira de Telesservicos
Canada
- Social Sciences and Humanities Research Council of Canada
- Inter-University Research Centre on Globalization and Work
Denmark
France
- Russell Sage Foundation
- French National Research Center
- AFRC (Association Francoise des Centers de Relation Client - French Employers Association of Call Centers)
Germany
- Hans-Böckler-Stiftung
- Russell Sage Foundation
India
- Center for Advanced Human Resource Studies, Cornell University
Ireland
- UCD Business Schools, University College Dublin
Israel
- Israel Ministry of Trade and Employment
Netherlands
- Dutch Ministry of Social Affairs
- National Contact Center Benchmark Platform (NCCBP)
- Russell Sage Foundation
Poland
South Africa
- U. of Witwatersrand
- U. of the Western Cape to the South Africa
- Pennsylvania State University
- Rod Jones Strategic Solutions
South Korea
- Korea Labor Institute
- Center for Advanced Human Resource Studies, Cornell University
Spain
- AIRE program (University Rovira & Virgili)
- CIDEM (Catalan Government)
Sweden
- Scandinavian Center for Call and Contact Services
- Swedish Savings Banks Foundation
- ISA Invest in Sweden Agency
- 4BR consultants
- Bright verksamhetsutveckling
- The Swedish Call Center Association
- Mid-Sweden University
- National Institute for Working Life
- KTH Royal Institute of Technology, Stockholm
United Kingdom
- Economic and Social Research Council, Russell Sage Foundation
- UK Customer Contact Association
United States
- Alfred P. Sloan Foundation
- Russell Sage Foundation
- Center for Advanced Human Resource Studies, Cornell University