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Promising Practices
Promising Practices
Across Federal Regions I, II and V, Benefits Planning, Assistance and Outreach Projects (BPA&O) and Protection and Advocacy Programs have created innovative workforce development solutions to meet the needs of their constituents. These 'promising practices' showcase strategies for networking, human resource development, and capacity building. They are available in print, audio and video formats.
Know of an innovative practice we should showcase? Email tpg3@cornell.edu, and tell us more!
Benefits Assistance Networking
Download the paper:
Promising Practices: Massachusetts Association of Benefits Specialists (PDF; 531 kb)
Barbara Siegel
Interview with Barbara Siegel
- Introduction: Video (0.5 mb)| Audio | Transcript
- Collaboration: Video (1.3 mb)| Audio| Transcript
- Role of PABSS: Video (1.0 mb)| Audio | Transcript
- Cross-referral system: Video (1.8 mb)| Audio | Transcript
- List-serve: Video (2.0 mb)| Audio | Transcript
- Benefits of the list-serve: Video (1.2 mb)| Audio | Transcript
- Cross-training: Video (1.9 mb)| Audio | Transcript
- Other collaborative efforts: Video (0.8 mb)| Audio | Transcript
- The future: Video (0.5 mb)| Audio | Transcript
- Tips: Video (0.5 mb)| Audio | Transcript
- The promise in this practice: Video (0.2 mb)| Audio | Transcript
Connie Ferrell speaking with Joseph Reale
Interview with Joseph Reale
- Introduction: Video (0.3 mb)| Audio | Transcript
- The challenge: Video (0.9 mb)| Audio | Transcript
- The solution: Video (0.9 mb)| Audio | Transcript
- The evolution of MABS: Video (1.0 mb)| Audio | Transcript
- Getting buy-in: Video (0.6 mb)| Audio | Transcript
- The MABS list-serve: Video (1.4 mb)| Audio | Transcript
- Limiting access to the list-serve: Video (0.8 mb)| Audio | Transcript
- Referral system: Video (0.6 mb)| Audio | Transcript
- Priority system: Video (0.8 mb)| Audio | Transcript
- Cross-training: Video (1.3 mb)| Audio | Transcript
- Other collaborative efforts: Video (0.6 mb)| Audio | Transcript
- Tips: Video (0.4 mb)| Audio | Transcript
- The future of MABS: Video (0.6 mb)| Audio | Transcript
- The promise in this practice: Video (0.3 mb)| Audio | Transcript
Connie Ferrell speaking with Kathleen Petkauskos
Interview with Kathleen Petkauskos
- Introduction: Video (0.5 mb)| Audio | Transcript
- Collaboration: Video (0.9 mb)| Audio | Transcript
- Turf issues: Video (0.7 mb)| Audio | Transcript
- Background of MABS: Video (0.5 mb)| Audio | Transcript
- Benefits of MABS: Video (1.6 mb)| Audio | Transcript
- List-serve: Video (1.3 mb)| Audio | Transcript
- Collaborations: Video (1.5 mb)| Audio | Transcript
- Cross-agency referrals: Video (1.1 mb)| Audio | Transcript
- Lessons learned: Video (0.4 mb)| Audio | Transcript
- Future of MABS: Video (1.2 mb)| Audio | Transcript
- The promise in this practice: Video (0.6 mb)| Audio | Transcript
Cultural Outreach
Download the papers:
- Promising Practices: The Importance of Outreach to Underserved Populations
PDF (536 kb) | TEXT - Reaching Out to the African American Community in Illinois
PDF (40 kb) | TEXT - Reaching Out to Rhode Island's Deaf and Hard of Hearing Community
PDF (516 kb) | TEXT - Informational Outreach to the HIV/AIDS Population on SSI/SSDI Benefits and Work
PDF (511 kb) | TEXT - Reaching Out to the Vietnamese Community of Massachusetts
PDF (40 kb) | TEXT
Deafness Access Initiative
Download the paper:
- Promising Practices: Rhode Island Deafness Access Initiative: A Joint Effort of Rhode Island's PABSS and BPA&O Projects
PDF (541 kb) | TEXT
Independent Living
Download the paper:
- Promising Practices: Benefits Planning, Assistance and Outreach Services Provided by Centers for Indpendent Living
PDF (572 kb) | TEXT
Innovative Referral & Staffing
Download the paper:
Promising Practices: Advanced Referral System (PDF; 596 kb)
Thomas Golden speaking with Laura Gallagher
Interview with Laura Gallagher:
Transcript of interview with Laura Gallagher (Word; 86 kb)
- State partnership initiative: Video (0.5 mb)| Audio | Transcript
- Key partners: Video (0.6 mb)| Audio | Transcript
- Partnership beginnings: Video (1.1 mb)| Audio | Transcript
- Partnership design: Video (1.3 mb)| Audio | Transcript
- Learn about partners' infrastructure: Video (1.0 mb)| Audio | Transcript
- Entitlement vs. benefits specialist: Video (1.0 mb)| Audio | Transcript
- Employment services & Medicaid reimbursement: Video (1.5 mb)| Audio | Transcript
- Sharing staff between two agencies: Video (2.4 mb)| Audio | Transcript
- Design for Advanced Referral System: Video (2.3 mb)| Audio | Transcript
- The intake process: Video (1.5 mb)| Audio | Transcript
- Maintaining communication: Video (1.4 mb)| Audio | Transcript
- Investment for both sides: Video (2.4 mb)| Audio | Transcript
- Success story: Video (1.4 mb)| Audio | Transcript
- Lessons learned: Video (2.9 mb)| Audio | Transcript
- "Dark moments": Video (1.6 mb)| Audio | Transcript
- TIP: Video (1.5 mb)| Audio | Transcript
- Accountability and risk: Video (1.9 mb)| Audio | Transcript
- Integrating partners' work cultures : Video (1.6 mb)| Audio | Transcript
- Staff involvement: Video (2.7 mb)| Audio | Transcript
- Outcomes for both sides: Video (1.2 mb)| Audio | Transcript
- Sustainability and future orientation: Video (3.0 mb)| Audio | Transcript
- The promise in this practice: Video (0.4 mb)| Audio | Transcript
Partnering with Voc Rehab
Download the paper:
Promising Practices: Ensuring Choice Under the Ticket to Work Program (PDF; 78 kb)
Thomas Golden speaking with Sue Beecher
Interview with Sue Beecher:
Transcript of interview with Sue Beecher (Word; 51 kb)
- Agency & grant program description: Video (0.5 mb)| Audio | Transcript
- Description of the PABSS program: Video (1.4 mb)| Audio | Transcript
- Ticket to Work Program: Video (1.2 mb)| Audio | Transcript
- PABSS perspective on Ticket to Work: Video (1.2 mb)| Audio | Transcript
- Transmittal 17: Video (0.7 mb)| Audio | Transcript
- Dealing with Transmittal 17: Video (2.0 mb)| Audio | Transcript
- Transmittal 17 issues: Video (0.8 mb)| Audio | Transcript
- Collaborating with Voc Rehab: Video (1.0 mb)| Audio | Transcript
- Negotiation: Video (2.2 mb)| Audio | Transcript
- Relationship Building: Video (1.2 mb)| Audio | Transcript
- 3 step process: Video (1.3 mb)| Audio | Transcript
- PABSS role with VR: Video (2.2 mb)| Audio | Transcript
- Cautions: Video (1.6 mb)| Audio | Transcript
- Forging non-adversarial relationships: Video (1.4 mb)| Audio | Transcript
- Results: Video (1.4 mb)| Audio | Transcript
- Systems change: Video (1.6 mb)| Audio | Transcript
- The Promise in this Practice: Video (0.9 mb)| Audio | Transcript
Workforce Development Support
Download the papers:
Promising Practices: One Stop Part I (PDF; 150 kb)
Promising Practices: One Stop Part II (PDF; 144 kb)
Kathleen Petkauskos
Interview with Kathleen Petkauskos
- Introduction: Video (1.1 mb)| Audio | Transcript
- Background: Video (1.0 mb)| Audio | Transcript
- Why Collaborate?: Video (1.3 mb)| Audio | Transcript
- Forming a Relationship: Video (0.9 mb)| Audio | Transcript
- Establishing the Office: Video (0.9 mb)| Audio | Transcript
- Networking and Cross-Referrals: Video (1.1 mb)| Audio | Transcript
- Confidentiality: Video (1.3 mb)| Audio | Transcript
- Collaboration with other One-Stops: Video (2.3 mb)| Audio | Transcript
- Accessibility: Video (0.9 mb)| Audio | Transcript
- Success Story: Video (1.5 mb)| Audio | Transcript
- Tips: Video (1.5 mb)| Audio | Transcript
- The Future: Video (0.9 mb)| Audio | Transcript
- The Promise in this Practice: Video (0.4 mb)| Audio | Transcript
Connie Ferrell speaking with Holly Higgins
Interview with Holly Higgins
- Introduction: Video (1.1 mb)| Audio | Transcript
- Service Area Covered: Video (0.7 mb)| Audio | Transcript
- Collaborating for Outreach: Video (1.9 mb)| Audio | Transcript
- Improvements: Video (1.0 mb)| Audio | Transcript
- Using a Press Release: Video (1.0 mb)| Audio | Transcript
- Role of the Disability Navigator: Video (1.0 mb)| Audio | Transcript
- Leadership: Video (1.2 mb)| Audio | Transcript
- Confidentiality: Video (0.8 mb)| Audio | Transcript
- Contacting Professionals: Video (1.4 mb)| Audio | Transcript
- Networking: Video (0.7 mb)| Audio | Transcript
- Reaching Youth in Transition: Video (1.7 mb)| Audio | Transcript
- Turf Issues: Video (1.2 mb)| Audio | Transcript
- Increased Work Load: Video (1.2 mb)| Audio | Transcript
- Tips: Video (0.6 mb)| Audio | Transcript
- Future: Video (0.5 mb)| Audio | Transcript
- The Promise in this Practice: Video (0.6 mb)| Audio | Transcript