Course 6: Organizational Change
and Person-Centered Planning
References, Resources, and Links
Kendrick, M. The Leadership Challenge of Service Quality
Download the PDF
Ackerman
Anderson, L., and Anderson, D. (2001) Beyond Change Management. San Francisco,
CA: Jossey-Bass/Pfeiffer
Ackerman
Anderson, L., and Anderson, D. (2001) The Change Leader's Roadmap. San
Francisco, CA: Jossey-Bass/Pfeiffer
Allen,
R. (2002) Guiding Change Journey's. San Francisco, CA: Jossey-Bass/Pfeiffer
Senge,
P., Kleiner, A., Roberts, C., Ross, R., and Smith, B. (1994) The Fifth
Discipline Field Book. New York, NY: Doubleday
Kotter,
John. (1998). Winning at change. In Leader to leader. No. 10 Fall 1998
pp 27-33.
The
Peter Drucker Foundation for Nonprofit Management.