Information regarding the history of ADA, business cases, updates to barrier removal and effective communication.
In preparation for the March 15, 2012 effective date of the new ADA lodging requirements, American Hotel & Lodging Association (AH&LA), Asian American Hotel Owners Association (AAHOA) and the ADA National Network’s “Hospitality Initiative” are pleased to announce a free six-part series of 90-minute (60-minutes content; 30-minutes Q&A) webinars targeting the issues most critical to the hospitality sector. This timely series occurs each Wednesday, starting February 15 through March 21, 2012, from 2:00 – 3:30 pm ET. AIA credit is available.
Presented by national experts, key issues include Structural Changes (safe harbor standards, pools, fitness and recreational areas) Reservation Policies, Customer Service, Communication Access, and Q&A with Department of Justice (DOJ) representatives.
Space is limited. For more information and to register visit URL: http://www.adaconferences.org/Lodging/
Tune in to become more informed on the requirements that affect you most and that will provide you a competitive edge to attract the growing disability/aging market segment with over $220 billion in purchasing power – that’s more than the coveted teen market.
Get answers by the nation’s experts to your property’s specific questions by participating in the Webinar live -- all from the convenience of your own computer or telephone.
This AH&LA,AAHOA,ADA National Network Webinar series is a project of the ADA National Network “Hospitality Initiative” that is funded by the U.S. Department of Education’s National Institute on Disability Rehabilitation and Research (NIDRR) grant # H133A060085. The series will be archived at URL: http://www.adaconferences.org/Lodging/
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