This course explores benefits and work incentives planning, the code of conduct of Benefits Practitioners and effective communication strategies using lecture, PowerPoint and written materials. This skill-building session provides opportunity for question and answer.  Online polling will be used to test participant knowledge. A preparatory reading assignment will be provided and is required.

The Citizen-Centered Leadership Development Community of Practice series is a unique combination of self-paced distance learning study, robust field work, interactive class assignments and live webcast instruction designed to advance theoretic and skill-based learning leading to quality outcomes in the lives of people with disabilities.