Site Map

Why Hire People with Disabilities?
Tightest labor market in 40 years
An untapped labor pool
How to recruit individuals with disabilities

Management Concerns
Promotion and training
Disciplinary issues & grievance concerns
Business etiquette

What the Law Says: What is "reasonable accommodation?
Provisions
"Disability" defined
Unlawful discrimination
Hiring practices
Health insurance/benefits
Enforcement

Implementing the ADA
Categories of accommodation
Accommodations must be effective
Requesting an accommodation
Documenting the process
Essential job functions
Undue hardship
Determining what's reasonable
Confidentiality
Costs
Applicants
Employment benefits
Job performance
Job restructuring
Leaves
Modified or part-time schedules
Modified workplace policies
Reassignment
Discipine and conduct rules
Current practices
Resources to resolve disputes
Beyond the ADA

Hearing Loss: Workplace Tools and Tips
In person
On the phone
In formal business situations
In the field
Safety issues
Audio alerts
Other useful hints
Dealing with speech impairments

Individual hearing accommodation examples:
Pharmaceuticals manufacturer: factory line worker
Restaurant owner
Beauty salon: hair stylist
Telemarketing: phone salesman
Nonprofit organization: financial accountant
Software company: computer programmer
Hospital: registered nurse

Vision Impairment: Workplace Tools & Tips

Computer access
Phone use
Print materials
Video materials
General productivity
Environmental issues
Other tools

Individual vision accommodation examples:
Hotel: reservation agent
Auto repair shop: head technician
Human services agency: receptionist
Home-based business: entrepreneur
Bank: teller
Corporation: attorney
Middle school: social studies teacher

Other Resources
links to assistive technology information

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