Cornell University

Credit Internship Program

119 Ives Hall, 607-255-2266

Walt Disney World Co.

Orlando, FL

Company Background:

Since its opening in 1971, the Walt Disney World Resort near Orlando, FL has grown to feature four theme parks – the Magic Kingdom® Park, Epcot®, Disney’s Hollywood Studios®, and Disney’s Animal Kingdom® Theme Park.  In addition, more than 20 themed resort hotels, two water parks, and the Downtown Disney® Area, a daytime and nighttime entertainment complex, are part of the Walt Disney World Resort.

Department Overview:

Labor Relations oversees the administration of all collective bargaining agreements, including all aspects of the grievance process, effects bargaining, and contract negotiations.  As a member of the Labor Relations team you are expected to work with our business partners and team across Walt Disney Parks and Resorts.

Job Description:

• Aid in and observe Collective Bargaining Grievances in all stages
• Conduct research for the Labor Relations team at all three levels:
o Walt Disney World Labor Relations
o Disneyland Resort Labor Relations
o Segment Labor Relations
• Work with the Labor Relations team and Labor & Employment Law attorneys on preparation and briefs for arbitrations
• Work on a wide variety of Labor Relations projects, committees and labor task forces
• Engage in Collective Bargaining Negotiations and Mediation
• Interact with Union Business Agents, Cast Members and Leaders

Special Skills:

Required Qualifications
• Current Junior/Senior earning College/University degree in Industrial and Labor Relations
• Demonstrated strong verbal and written communication skills, as well as telephone etiquette skills
• Demonstrated strong research skills
• Demonstrated ability to handle confidential information
• Demonstrated computer proficiency within a Windows environment
• Willingness to learn new software applications
• Demonstrated ability to prioritize and multi-task while maintaining accuracy and attention to detail
• Demonstrated problem solving skills, as well as continuous improvement process skills
• Demonstrated strong partnering skills
• Demonstrated ability to manage conflict/resolution

Preferred Qualifications:
• Bilingual

Application Procedure:

Please submit resume and cover letter. Personal interview on campus.

Stipend:

$15-17/hr