Cornell University

Scheinman Institute on Conflict Resolution

456 ILR Research Building, 607-255-9298

Certificate Program: Workplace Alternative Dispute Resolution and Conflict Management

The Cornell University ILR School is pleased to announce its new certificate program in conflict resolution, the only program of its kind to focus exclusively on workplace mediation, arbitration and other conflict resolution processes.

This highly structured program is designed for mediators, arbitrators and other professionals looking to develop or strengthen the skills necessary to successfully participate in the workplace dispute resolution arena. It is also an ideal program of study for those who are considering a career change to the rapidly expanding field of alternative dispute resolution.

The centerpiece of Cornell's new program is a core curriculum of skill-building courses in employment mediation, arbitration and negotiations in ADR. Since 1999, these courses have been praised by students throughout the nation.

The program faculty includes some of America's most distinguished professional neutrals with established track records for training excellence. In addition to the core courses, Cornell's program offers the largest number of workplace electives in the nation. Electives include both in-person and on-line formats.

The National Roster of Workplace Neutrals

Mediation Panel

Once students complete one of our employment mediator training programs, (basic or advanced level course) they are eligible for listing on our mediator panel.

Arbitration Panel

Once students complete our employment arbitrator course requirements, they are eligible for listing on our arbitrator panel


To earn the Cornell certificate in conflict resolution, a student must successfully complete the four core courses plus electives, for a total 108 units. Several electives will be made available on-line.

Note: Cornell will also offer the "Advanced Certificate in Workplace Conflict Resolution." This program requires the successful completion of the core requirements plus additional electives, which together total 130 units.

Core Curriculum

Core Curriculum Units
Ethics in ADR 12
Negotiations Strategies & Tactics in ADR 12
Employment Law Mediator Training 27
Employment Law Arbitrator Training 15
Electives Units
Neutral Investigation and Fact-Finding of Sexual Harassment Complaints 15
Advanced Issues in Mediation 15
Evidence in Arbitration 12
Arbitration Award Writing 18
Designing Effective Dispute Resolution 12
Mediating in the Federal Sector 12