Training Programs
We offer Professional Courses, Certificate Programs, On-site Training, and Academic Courses.
You can develop your skills in one of several areas:
Formal dispute resolution processes such as negotiation, mediation, and arbitration
These varied alternatives for resolving disputes are private and more efficient than traditional adversarial proceedings. We train individuals in the essential elements of each process, including relevant skills, procedural steps, terminology, participant roles, and legal considerations. ILR now offers a more formal study of conflict resolution with its new certificate program designed for mediators, arbitrators and other professionals working in the ADR arena.
Individual and group skill building in conflict resolution
Conflict arises at all levels of an organization, but need not be a destructive force. Our training is geared towards teaching individuals and groups to resolve conflicts and disputes at the lowest possible level and by the parties directly involved.
Interest-based negotiations, conflict resolution, and problem solving
There are many ways to negotiate a labor contract, resolve disputes, or solve problems. We teach parties how to take the competition out of collective bargaining and day-to-day workplace conflicts through alternative mechanisms that often lead to more constructive and mutually satisfying outcomes.
Violence in the Workplace: Policy and Prevention
The essential elements of a workplace violence prevention program include policies, behaviors, and skills for defusing potential violence or reacting to violence incidents. We help organizations and individuals learn to identify and address the sources of potential violence and deal with individuals in crisis.
Please contact us for more information.