Cross Cultural Issues in the Workplace DR210
This program provides a unique and detailed examination of the role that culture plays in conflict and conflict resolution. Mediators and other ADR professionals will analyze and attempt to resolve complex, multi-layered problems in this intensive hands-on workshop. Professor Ilhyung Lee, one of America's foremost experts on the subject of cross cultural issues, will serve as lead instructor for the program.
- Review of dispute resolution methods
- Cross-cultural exercise in Negotiation
- World views of cultural differences
- Communication/perception process
- Culture defined, rejected, considered
- High/low context
- Attribution theory
- Culture and values and the Mediation Process
- Cultural dimensions (Hofstede; Hampden-Turner & Trompenaars)
- Cross-cultural mediation exercises (international; domestic)
Each student who successfully completes the course will receive a certificate.
Ilhyung Lee, is Edward W. Hinton Professor of Law and Senior Fellow, Center for the Study of Dispute Resolution, at the University of Missouri. He specializes in the fields of international dispute resolution, law and society in East Asia, and international and comparative law. He has taught the Cross-cultural Dispute Resolution course at Missouri; Case Western Reserve University School of Law; Cornell University, School of Industrial and Labor Relations, Scheinman Institute on Conflict Resolution; Pepperdine University School of Law, Straus Institute for Dispute Resolution; and UMKC School of Law. He also teaches Trademarks and Sports Law. Professor Lee is included in the roster of neutrals for the Court of Arbitration for Sport (Mediators List), the International Centre for Dispute Resolution, the Korean Commercial Arbitration Board, USA Track & Field, the U.S. District Court for the Eastern District of Missouri, the University of Missouri Campus Mediation Service, and the World Intellectual Property Organization (WIPO). He is also a member of the training committee of Mediators Beyond Borders. Professor Lee taught at Waseda University Faculty of Law, in Tokyo, Japan, as a Fulbright Scholar, and also lectured at the Tokyo University of Science, Master of Intellectual Property Program. Professor Lee's private practice experience includes positions at Cravath, Swaine & Moore (New York) and Kim & Chang (Seoul, Korea). Previously, he was law clerk to the Honorable Joseph F. Weis, Jr., of the U.S. Court of Appeals for the Third Circuit. As a law student, he was an articles editor on the law review, and graduated with Order of the Coif honors.