Phone or Video Interviews

Quick Tips for a Phone or Video Interview:

Timing:

  • Arrange the interview when you are available and can focus.
  • Be in a quiet space (not on a bus in or in a dining hall).
  • Clear the room - Turn off the stereo and the TV. Close the door.

What to have accessible:

  • Keep your resume in clear view, on the top of your desk so it's at your fingertips when you need to answer questions.
  • Have a short list of your accomplishments available to review.
  • Have a pen and paper for note taking.
  • Keep a glass of water handy.

While on the call/video:

  • Turn call-waiting off as well as text and application alerts off so your call/video isn't interrupted.
  • Unless you're sure your cell phone service is going to be perfect, consider using a landline rather to avoid a dropped call or static on the line.
  • Be sure you have a strong internet connection when interviewing over video conference or Skype.
  • Don't smoke, chew gum, or eat.
  • Dress in professional attire for video interviews. It also helps many feel more prepared to dress professionally for phone interviews.
  • Look into the camera to maintain eye contact; to make this feel more natural, move the frame of the interviewer's image so it is just below the camera.
  • For video interviews, make sure there are not any inappropriate posters or items in the background.
  • Smile. Smiling will project a positive image to the listener/viewer and will change the tone of your voice.
  • Speak slowly and enunciate clearly.
  • Use the person's title (Mr. or Ms. and their last name.) Only use a first name if they ask you to.
  • Don't interrupt the interviewer.
  • Take your time - it's perfectly acceptable to take a moment or two to collect your thoughts.
  • Don't forget to ask for an email address to send a thank you email following the call/video.